Occupational risk management in the Basic Warehouse Unit of the UEB Inmobiliaria Matanzas

Abstract

Introduction: Occupational risk management is fundamental to protect workers' health and guarantee organizational efficiency. In the Cuban tourism sector, logistical support entities, such as warehouses, present significant hazards that are often not assessed with updated procedures.

Objective: To apply a procedure for the management of occupational risks that allows identifying the main causes affecting workers' safety and health.

Methods: A procedure structured in four stages and 15 steps was used. Theoretical and empirical methods were employed: direct observation, interviews, questionnaires, document review, group work, as well as expert methods (Competence Coefficient, Delphi, Kendall) and the Intangible Social Costs method.

Results: Eighteen occupational risks were identified and prioritized in the warehouse base area. The highest priority risks and social cost included: falls at the same and different levels, physical overexertion, contact with harmful substances, and exposure to physical agents (lighting and ergonomic). The cost method determined that physical overexertion ($ 3240,64) and contact with harmful substances ($ 2845,44) represented the majority. A preventive measures plan and an occupational health and safety program were developed, and their impact was evaluated once implemented.

Conclusion: The application of the procedure allowed the systematic identification, evaluation, and control of occupational risks, providing a concrete action plan to mitigate them. The impact of these actions was evaluated, contributing to the prevention of incidents, accidents, and occupational diseases in the unit.